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THANK YOU

Story from nhs.uk

"THANK YOU"

About: Queen Elizabeth Hospital Birmingham

Thank you to everyone that played any part in my treatment yesterday,from ambulance to discharge I was met with kindness and care nothing was to much effort and no question left in answerd.

I was filled with dread at the thought of going into hospital in these times of covid but all fears were dismissed within minutes of my arrival. Once again all I can do is thank everyone there for their kindness and care in what can only be very difficult times for you.

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Responses

Response from Queen Elizabeth Hospital Birmingham 2 years ago
Queen Elizabeth Hospital Birmingham

Submitted on 03/12/2021 at 15:46
Published on nhs.uk on 04/12/2021 at 21:16

Dear Robert

Thank you so much for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Emergency Department and that were treated with so much kindness, reassurance and care.

Your kind words have been forwarded to senior staff to share with the department, if you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Best Wishes

Nicky Beecher

Patient Experience Manager at University Hospitals Birmingham

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