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"Endoscopy at North Devon District Hospital"

About: North Devon District Hospital / Endoscopy

(as the patient),

Yesterday I had an Endoscopy in the Gemini suite at NDDH. I thought the complete process from appointment to the procedure was very good. The staff were all very friendly and helpful, explaining clearly what the process was which made me feel quite at ease. Whilst the process itself was a little uncomfortable, I was asked constantly how I was feeling and each step was explained. I even got to see what was happening on the screen! Many thanks to all of the team who made the experience much easier to deal with. I did appreciate the fact that the team are working weekends to try and reduce the back log of the work load they have, not once did I notice anyone complaining.

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Responses

Response from Keith Rollitt, Paramedic, Endoscopy Department, Northern Devon Healthcare NHS Trust last month
Keith Rollitt
Paramedic, Endoscopy Department,
Northern Devon Healthcare NHS Trust
Submitted on 29/11/2021 at 14:53
Published on Care Opinion at 15:55


Hi stoneng95

Thank you for leaving such positive feedback for our team.

Your comments may help others who are attending our unit to feel more comfortable and informed about their procedure..

I will share your comments within the team and once again thank you.

Best wishes

Keith

Paramedic Endoscopy Unit

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