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"Fantastic Practice"

About: Ancoats Urban Village Medical Practice

I am a nervous patient especially with bloods being taken. The healthcare assistant I had was wonderful. She is a true credit to the practice. She made me feel completely as ease and comfortable. She was helpful with explaining my questions and had a very open dialogue. Her manner was extraordinary and I hope this is one of many positive things she hears.

The receptionist was wonderful and smiley. She was very helpful with directing me to this feedback and seemed genuinely pleased that I had a good experience. The staff today were extraordinary and has reinstated that this is the best doctors I’ve ever had.

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Responses

Response from Ancoats Urban Village Medical Practice 2 years ago
Ancoats Urban Village Medical Practice
Submitted on 17/01/2022 at 17:20
Published on nhs.uk on 18/01/2022 at 16:20


Good afternoon Rebecca

Many thanks for your review. Please accept my apologies for the delay in acknowledging this, especially after you made the effort to write a review. We appreciate any feedback negative or positive.

We are pleased the service provided was that of a good standard and offered you sufficient support.

I will feed this back to the member of staff in question.

With regards.

Michelle Carmichael

Practice Business Manager

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