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"Great service and leadership from nurse"

About: Sexual Health Services - Telford and Wrekin (Open Clinic)

(as the patient),

Hello. If I remember right the lady of my appointment was named Kath/Kathy. As soon as I entered the room she made me feel so comfortable, and everything we had spoke about and discussed was spoken clearly and I had a really good understanding with her. She was so polite and respectful, I have been to the clinic before in the past but this appointment I couldn’t have asked Kath to do anymore. She really is a leader, and an amazing nurse to have in your clinic. So thank you for making me feel so at home and making me feel like I was never to be judged. When I walked out I told Kath it was nice to speak to someone who is nice, and that is true.

She made my appointment the best possible and made me feel privileged and glad that I had turned up.

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Responses

Response from Helen Griffiths, Senior Admin Lead, Telford SHS & HIV, MPFT 2 years ago
Helen Griffiths
Senior Admin Lead, Telford SHS & HIV,
MPFT
Submitted on 25/11/2021 at 16:03
Published on Care Opinion at 16:03


Your feedback is greatly appreciated and it’s lovely to hear that you felt supported and Staff were compassionate, understanding and informative, throughout your appointment journey which made you feel at ease. Your comments will be relayed to the team and team member mentioned. Thank you for your comments

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