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"They made me feel comfortable during my Gastroscopy"

About: Victoria Hospital / Endoscopy

(as the patient),

Had real trouble getting a canula in and was convinced I couldn’t do the procedure without sedation. Everyone on the ward was lovely and trying so hard to help me calm down and take my mind off things!

The endoscopist came round when it was evident the canula wouldn’t work and was so nice and understanding and really made me feel great about going ahead. 

I decided to go ahead without sedation and just the throat numbing spray and every single person in the procedure room made me feel comfortable and we’re joking around with me but still remained very professional.

The procedure went without a hitch and the endoscopist was amazing as was everyone else I interacted with. 

They really made me feel comfortable. Thank you to everyone on the ward and everyone that helped me during my procedure!

Victoria Hospital Kirkcaldy 

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Responses

Response from Siobhan Mcilroy, Clinical Nurse Manager, Planned Care, NHS Fife 5 months ago
Siobhan Mcilroy
Clinical Nurse Manager, Planned Care,
NHS Fife
Submitted on 06/12/2021 at 18:48
Published on Care Opinion at 18:48


picture of Siobhan Mcilroy

Dear Tegang

Thank you for taking the time to post on Care Opinion, we appreciate and value all feedback. I am pleased to hear that everyone made you feel relaxed and at ease, during a time when you were feeling very nervous.

I am glad you had a positive experience and I will share you comments with the whole team. Take care. Siobhan McIlroy

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