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"Impressive care and efficiency "

About: Frithwood Surgery

I am so impressed with the practice but in

particular the way in which all the team have coped with the pandemic. The system of speaking to a receptionist and then a doctor is efficient and I have been seen by a doctor or a nurse quickly whenever necessary. Communication about vaccinations and Covid have been excellent. Friends on other parts of the country are envious of the quality of care I receive. Receptionists, medical secretaries, nurses and doctors have been unfailingly helpful, patient and caring. This past eighteen months must have been incredibly hard for all at the practice but, in my experience, it has never impacted on the patient.

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Responses

Response from Frithwood Surgery 2 years ago
Frithwood Surgery
Submitted on 29/11/2021 at 13:00
Published on nhs.uk at 15:47


Thank you so much for your comments which are appreciated very much and have been shared with the team here at Frithwood.

Indeed, the last 18 months have been difficult and demanding. However, I feel lucky to work with a team that is so devoted in trying to bring the best care to our patients under all circumstances and we will continue to do so.

Thank you again.

Clive Fenney

Practice Manager

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