"Access to mental health treatment"

I have suffered with anxiety all of my life. I tried to forget about it, cover it up, didn’t want help. Until I approached my GP who put me on medication and sent me to Eastvale for a referral for treatment. I was seen by a clinician who diagnosed me with GAD, then it was Social Anxiety, then it was OCD, then apparently it was all three. So I was given CBT to cover parts of these three diagnosis. Throughout the entire CBT sessions, I raised my concerns with my GP at the time, as I wasn’t convinced that the clinician knew what I had, when it changed each time whether I had social anxiety, GAD or OCD. I made the clinician aware of many occasions what medication I was on too, specially to help with physical symptoms of anxiety. My GP couldn’t advise as no reports had been sent.

The person on reception, I found extremely rude. For a place that deals with people who have mental vulnerabilities, the manner I was spoken to in, resulted in me leaving. It just so happened when I left, I bumped in to my own clinician who took me in. Anyways, fast forward 9 months. My new GP has specifically diagnosed me with severe OCD and put me on SSRIs after spending 5 years on beta blockers, and has recommended that I needed additional support and help, which I knew I did as my health has majorly deteriorated to the point that I haven’t left the house in months. To then receive a letter from the same clinician from before who has refused me treatment. Even though I am now on the correct medication and my new GP has agreed I need help. I feel the referral wasn’t even read properly as the refusal letter has been sent to the old GP that I haven’t been with in some time. I was told within the letter that if I’m struggling,to contact 3rd party support lines. How can one try to get better when refused help? I called Eastvale and made them aware that I didn’t feel the referral had been read, especially since they sent the letter to my old GP. I was given a brief apology and told that this was an admin error, and politely told they would send the refusal to my new doctor. Not an offer of a callback, a real reason why help is being denied. How low does someone need to be to obtain help? There’s a common theme of being let down. And that is exactly what has happened here. I am at a crossroads where my life has fallen apart, but there is nothing I can do about it.