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Care Opinion

Great Staff

Story from nhs.uk

"Great Staff"

About: East Oxford Health Centre

On 16 November 2021, I visited the out-of-hours East Oxford Health Centre (1 Manzil Way, Oxford, Oxfordshire, OX4 1XD) with my four-year-old daughter at 22:00.

I just wanted to say thank you to the receptionist (who welcomed my daughter with a big smile and a lovely teddy bear) and the doctor who examined her.

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Responses

Response from East Oxford Health Centre 2 years ago
East Oxford Health Centre

Submitted on 22/11/2021 at 13:41
Published on nhs.uk at 20:02

Dear Dr Betancourt,

Thank you so much for taking the time to leave feedback around the care and treatment your daughter received from the Out of Hours East Oxford Health Centre. It is really lovely to read when our Service Users have a positive experience and wish to compliment our staff.

Please be assured I will share your feedback with the relevant managers of the Unit to enable them to share your feedback team wide.

If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971.

Thank you once again for your feedback.

Laura Lewis-Robinson

PALS Service Lead

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