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Loving treatment by caring staff

Story from nhs.uk

"Loving treatment by caring staff"

About: Accrington Victoria Hospital

I attended the hospital this morning 15/11/21 with a painful knee after twisting while carrying a heavy item up the stairs, I was greeted by the most lovely lady who listened to me and offered her advice, she also looked at my other knee which leaks fluid and is lumpy! She was amazing and really patient with me, you are an angel x

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Responses

Response from Accrington Victoria Hospital 2 years ago
Accrington Victoria Hospital

Submitted on 16/11/2021 at 08:07
Published on nhs.uk at 18:38

What a wonderful review for the team at Accrington Victoria Hospital when you visited with a painful knee. Many thanks for sharing this.

Our staff always strive to deliver safe, personal and effective care and they will really appreciate your lovely feedback.

If there is anything further you would like to tell us about your experience then you can contact the Patient Experience Team at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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