This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Unfair treatment

Story from nhs.uk

"Unfair treatment "

About: Tees, Esk And Wear Valleys NHS Foundation Trust

Past 8 month Durham crisis team and the A and e departments ilasion team

For months I'd been telling them I was suicidale didn't belive me just keep thinking safe send home then I tried to end my life twice then they got involved when weres the help to prevent that what would of happend if it had worked it would of been to late!!

Past 2 nights been in A e cos I feel like that again and get pillar to post rejection even told of for coming in to get help when have crisis team that never helped me what else am I supposed to do told me you can't keep doing this and for a crisis team while in a abulance try convince paramedic turn around take him home safest place for him when suicidal and plan in place is appauling how would they like if there relative was treat in this way people wouldn't have to go in to A e if crisis team helped the way suppost to

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tees, Esk And Wear Valleys NHS Foundation Trust 2 years ago
Tees, Esk And Wear Valleys NHS Foundation Trust

Submitted on 23/11/2021 at 13:59
Published on nhs.uk at 21:42

We are sorry to hear that you are unhappy with the service you have received and would welcome further discussions to review what other support we can provide.

We are aware you are open to a community mental health team and are seen regularly by your care coordinator.

From your records we can see that last week you did contact emergency services who took you to A&E for further assessment. The team that assessed you in the hospital did not think you required further support at that time and returned your care back to your care coordinator. Your records also indicate that you have had involvement with the crisis team on the 19th and that you were supported by the Crisis team over weekend and that your care has now returned to the care coordinator. If you would like to explore your concerns in more detail, the PALs department would welcome your feedback and can be contacted at tewv.pals@nhs.net or Freephone 0800 052 0219

Opinions
Next Response j
Previous Response k