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"A little bit shocked"

About: Wexham Park Hospital

I had to wait for 5 hours at the emergency department.

I am quite surprised that there is not water there. In the waiting room they have only vending mashines with fizzy drinks and crisps.

I have asked receptionists for water, but they gave me the choice to wait until someone will come to fill in vending mashines with still water. Unfortunately, I didn't get chance to drink water that day at the emergency department.

As I saw many departments have free water for patients. What a big shame for those who are managing logistics within this department.

Very healthy choices, thank you NHS for promoting healthy life!

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Responses

Response from Wexham Park Hospital 2 years ago
Wexham Park Hospital
Submitted on 18/11/2021 at 11:31
Published on nhs.uk at 16:20


Dear Anonymous,

Thank you for taking the time to get in touch and raise this issue.

I will escalate your concerns internally and will see what can be done to improve the content of the vending machines.

Kind regards,

Alex Jackson, Patient Experience Manager

Frimley Health Foundation Trust

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