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"Very informative package of information"

About: The Ulster Hospital / Occupational Therapy The Ulster Hospital / Older people's healthcare

(as a relative),

I am writing about the leaflet which was in an envelope given to me by a Speech & Language Therapist when my wife was being discharged. She came and spoke to me and handed me an envelope which contained information to help me better understand my wife's situation regarding swallowing. She talked me through everything and when I got home, I read the literature in depth.

I would like to go on record as commending those who put the package of information together. It was very informative, well written and presented..

I cannot think of any appropriate improvements.

The members of Staff - two names come to mind - Anna and Karla were very professional and helpful. I cannot thank them enough.

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 16/11/2021 at 11:30
Published on Care Opinion at 11:30


picture of Conor Campbell

Hi Grateful0104

Thank you for sharing your story.

Great to hear that the information has been a helpful resource.

Anna, Karla and the Speech and Language Therapy Team will really appreciate your kind words.

Best wishes to yourself and your wife

Conor

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