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"Fantastic staff"

About: Daisy Hill Hospital / Emergency Department Daisy Hill Hospital / Rapid Access Clinic

(as a carer),

I had to ring an ambulance for my husband as he was having a suspected stroke and he was taken to accidents and emergency at daisy hill hospital newry .

Due to Covid I was unable to travel with him or be with him in the hospital . However my fears were allayed when I spoke to Dr  Bell who was looking after him In casualty. Dr Bell was very thorough and comforting in his explanation of what he believed to be happening to my husband and he kept me informed at all times .

My husband was discharged later that evening but to return to see Dr Sloan in the RAC unit the following day  .

Both Dr Bell and Dr Sloan and a fantastic nurse Joanne all looked after my husband the following day with the most impeccable bedside manner.

They left no stone unturned in their investigations and thankfully my husband is on the road to recovery .

I cannot commend them enough especially Dr Bell who was completely accurate in his suspected diagnosis .

They are a very valuable asset to this hospital and I would greatly ask that our thanks is passed on to both themselves and their peers. 

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Responses

Response from Yvonne Murphy, Manager, Acute Care at Home, Southern Health and Social Care Trust 2 years ago
Yvonne Murphy
Manager, Acute Care at Home,
Southern Health and Social Care Trust
Submitted on 12/11/2021 at 11:13
Published on Care Opinion at 11:13


picture of Yvonne Murphy

Hello Pye001,

Thankyou for taking the time to feedback such lovely comments.

My name is Yvonne Murphy and I manage the RAC unit in Daisy Hill Hospital.

I am pleased that both Dr Bell and Dr Sloan were able to co work your husband's care to facilitate him on the best pathway for assessment, treatment and recovery.

I agree the OPAU/RAC is a wonderful service with caring and compassionate staff and am very reassured that you have experienced this. Joanne is a valuable asset to our team as are all of the staff in this unit.

I will share this with all the staff and I hope your husband remains well.

Many thanks,

Yvonne

Yvonne Murphy

Team Manager Acute Care at Home Team and Older Peoples Ambulatory Services

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