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"Overall good care at Maryland Care Home"

About: Health and Social Care Northern Ireland

(as a relative),

What they did right.

1) Helpful when asked

2) Good variety of food 

3) Toilet facilities good

4)Temperatures in rooms was good

What could improve:

1) Cutlery could be cleaner

2) Size of cutlery not appropriate -> difficult to manage with some of the meals e.g. desserts

3) Staff could be friendlier -> take more time

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