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Excellent Experience at Shirley House

Story from nhs.uk

"Excellent Experience at Shirley House"

About: Croydon University Hospital

Went for a third Covid vaccination today at Shirley House as I am severely immuno- suppressed.

This was an excellent experience from start to finish. The receptionist was most pleasant and helpful, the medical staff were professional and informative.

The vaccination process was faultless, the clinic itself was clean, warm and welcoming.

Thank you very much to all concerned.

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Responses

Response from Croydon University Hospital 2 years ago
Croydon University Hospital

Submitted on 30/11/2021 at 10:13
Published on nhs.uk at 19:17

Dear Barbara Earl,

I am very happy to read that you have taken time to advise the Trust of your positive experience whilst accessing Croydon Health Services (CHS). It will be of great pleasure that we share your positive comments with the relevant teams and staff and we would like to take this opportunity to thank you for taking the time to share such a positive story. If you would like to contact us further please do so by emailing the Patient Experience Team at CH-TR.PALS@nhs.net; please also advise if you would like to be on the list to share your story with CHS Integrated Quality Assurance Group for learning.

Kind Regards

Patient Experience Team

Croydon Health Services

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