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Care Opinion

Don't know where we'd be without them

Posted By bargainmm54

"Don't know where we'd be without them"

About: Royal Cornwall Hospital (Treliske) / Mermaid Centre

(as the patient),

I had an evening appointment at The Mermaid Centre and couldn’t have had better treatment. Everyone was very friendly, smiley and welcoming. They were punctual and explained every step to me. Very warm and cheerful. Don’t know where we’d be without them.

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Responses

Response from Karen Hardwick, Breast Care Nurse, Mermaid Centre, Mermaid Centre, Royal Cornwall Hospitals NHS Trust 2 years ago
Karen Hardwick
Breast Care Nurse, Mermaid Centre, Mermaid Centre,
Royal Cornwall Hospitals NHS Trust

Submitted on 09/11/2021 at 14:56
Published on Care Opinion at 14:56

Dear bargainmm54,

Apologies for slow response.

I was so pleased to see that the staff you came into contact with at the Mermaid Unit were friendly and welcoming and that they explained every step to you. I will share your lovely comments with the rest of my team as I am sure they will appreciate them.

Thank you very much for taking the time to get in touch with us.

Best wishes

Karen

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