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"A long stay in hospital"

About: General Surgery / Ward 31

(as the patient),

I had a long stay in Alnagelvin Hospital on ward 31. I went in with gallstones and unfortunately got pancreatitist whilst I was in. The care and attention I got was unbelievable. The staff are overworked and understaffed but they way they treated each patient was amazing. When we are at our most vulnerable and scared, no matter their heavy work load, they made time for me, Thank you is just not enough. They really are fantastic. To every nurse, doctor, consultant and health care worker, thank you from the bottom of my heart for all the hard work you do every day  especially during this difficult time.

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Responses

Response from Vi Gray, Professional Nursing Support , PCOP, Western Health & Social Care Trust 2 years ago
Vi Gray
Professional Nursing Support , PCOP,
Western Health & Social Care Trust

encourage people to share their experiences of health and social care, what matters to you, what you particularly liked or disliked so that we can share with the relevant department, and staff .

Submitted on 12/11/2021 at 14:48
Published on Care Opinion at 14:48


picture of Vi Gray

Hello Roberta2002

Just to let you know that your feedback was shared with the staff in ward 31 who appeciated you taking the time to do this. The staff are extremely busy and apologise that they couldn't respond directly and have asked me to convey their gratitude and it meant a lot to them.

Best wishes

Vi Gray

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