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"Outstanding team"

About: Maternity care (wards 68, 72 &73) / Early Pregnancy Assessment Service The Princess Royal Maternity Unit / Gynaecology

(as a service user),

I unfortunately suffered a miscarriage at 12 weeks.   I contacted the EPAS team and they could not have been more helpful and supportive. From the midwife who I spoke to on Saturday morning who did everything she could to try and get me scanned as soon as possible and went above and beyond to achieve this. To Eileen at EPAS at Princess Royal, you made a horrible experience so much better with your care, compassion and expertise. 

Thank you also to Dr Simpson, Morag and Anne who supported me during my MVA.  The whole experience was very challenging for me personally but made so much easier by an absolutely outstanding team and cannot praise them all highly enough.  

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Responses

Response from Victoria Mazzoni, Interim Clinical Services Manager, Obstetrics, NHS Greater Glasgow & Clyde 2 years ago
Victoria Mazzoni
Interim Clinical Services Manager, Obstetrics,
NHS Greater Glasgow & Clyde
Submitted on 05/11/2021 at 14:06
Published on Care Opinion at 14:06


Dear K l p,

I am so sorry for your loss and please accept my condolences. Thank you so much for taking the time to contact us through what I know must be such an upsetting time for you.

I am so glad that Aileen's compassion and care made such a difference, I know that this feedback will mean such a lot to her. Aileen alongside the rest of the team within EPAS are so patient focussed and I will be delighted to share your feedback and thanks with them.

Many thanks again for contacting us and I wish you well in the future,

Kind regards,

Vicki Mazzoni

Lead Midwife, PRM

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