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bad experience

Story from nhs.uk

"bad experience"

About: University Hospital Of North Tees

Brought my son to urgent care due to abdominal pain, flank pains and back pains. After interviewing and obs done by the practitioner, she concluded that it's better to keep observing. She did not even do physical examination to assess the proper location of the pain.

Absolutely very poor care and assessment received.

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Responses

Response from University Hospital Of North Tees 2 years ago
University Hospital Of North Tees

Submitted on 01/12/2021 at 15:06
Published on nhs.uk on 02/12/2021 at 12:28

Thank you for taking the time to leave feedback on NHS Choices.

We are very sorry to hear of your recent experience at our Trust. If you would like the Trust to investigate your concerns, please do not hesitate to contact the Patient Experience Team on 01642 624719 or email nth-tr.PatientExperience@nhs.net and they will be happy to assist.

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