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"Disgusting service"

About: Mayflower Medical Group

My last call was kept hanging on so long it cost me over £10, today I have had to hang up after waiting 40 mins on the phone as I can't afford to pay these silly costs.

So I still haven't got my results or an appointment for bloods.

Mayflower can't even keep it's website up to date, there is a warning that Mount Gould will be closed on Sep 7th for a few days, it's now November.

I have never ever been treated like this in the past and it can't be blamed on Covid.

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Responses

Response from Mayflower Medical Group 2 years ago
Mayflower Medical Group
Submitted on 06/01/2022 at 12:30
Published on nhs.uk at 12:32


Thank you for taking the time to comment on our page. We are sorry that you have not had a positive experience. In order for us to investigate for you, please could you contact us at the surgery and ask to speak with the Governance officer. We can then investigate your concerns appropriately and provide you with feedback and updates .

We will review our website to ensure that is it update and current.

You can also download the NHS app, this will allow you to view the information you have listed. Thank you Mayflower Medical group

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