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Outstanding support at AEC and A&E

Story from nhs.uk

"Outstanding support at AEC and A&E"

About: University Hospital Aintree

I attended Fazakerley hospital's Ambulatory Emergency Care department after being referred from A&E on 19/10. The staff could not have been more friendly, understanding or professional. I would like to particularly thank the Advanced Nurse Practitioner who was very helpful and thorough, leaving no stone unturned. Please pass this feedback on to both departments because both AEC and A&E were brilliant, thank you.

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Responses

Response from University Hospital Aintree 2 years ago
University Hospital Aintree

Submitted on 26/11/2021 at 12:26
Published on nhs.uk at 13:00

Dear D Thornhill

Thank you for taking the time to share your positive experience of the care and treatment you received at the Trust. In particular you mention an Advanced Nurse Practitioner who was very helpful and thorough. We will ensure that your kind words are shared with the teams who cared for you and the specific member of staff you mentioned.

I would like to take the opportunity to wish you well in your recovery.

With kind regards

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