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"Excellent care in hospital"

About: The Ulster Hospital / Emergency Department The Ulster Hospital / Ward 4C

(as the patient),

I was taken to the ulster hospital a and e department and was seen immediately. The doctors and nurses were fantastic, not to be faulted at all. One nurse in particular, Savannah was truly outstanding and caring and made me feel very at ease after a serious injury.

Not only were the a and e staff amazing, the staff at ward 4C were great too. All lovely, caring and made me deep so comfortable and looked after. Without this kind of care I'd have not gotten through the traumatic time that I did. Thank you to each and everyone of the doctors and nurses at the ulster who participated In my care.

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Responses

Response from Katherine Dane, Assistant Director of Surgery, Surgery - Operational Support, South Eastern Health & Social Care Trust 2 years ago
Katherine Dane
Assistant Director of Surgery, Surgery - Operational Support,
South Eastern Health & Social Care Trust
Submitted on 29/10/2021 at 17:32
Published on Care Opinion at 17:32


HI Rachelg0714,

Thank you for taking the time to post about your experience in the Ulster Hospital. I am so glad to hear that you were well looked after and were made feel comfortable during your stay. I am very proud of my teams and how they deliver care. I shall share you post with the entire team as I know that your words will mean a lot to them.

I wish you well in your ongoing recovery.

Katharine

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Response from Jennifer Nicholson, Lead Nurse - Emergency Care, Emergency Medicine - A&E, South Eastern Health and Social Care Trust 2 years ago
Jennifer Nicholson
Lead Nurse - Emergency Care, Emergency Medicine - A&E,
South Eastern Health and Social Care Trust
Submitted on 29/10/2021 at 17:35
Published on Care Opinion at 17:35


Hi Rachelg0713

thank you for your kind remarks regarding your care in the Emergency Department. I will share your comments with the staff who will be pleased to receive them.

I hope you are feeling better and recovering well

Kind Regards

Jenny

Interim Lead Nurse Emergency Care

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