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Excellent Minor Injuries service from NHS

Posted By blueys95

"Excellent Minor Injuries service from NHS"

About: Stirling Care Village / Minor injuries unit

(as the patient),

After a fall, I went to Stirling Minor Injuries, without an appointment. Receptionist was friendly and checked me in no problem. I was seen very promptly, x-rayed, prescribed medication and was out within 40 minutes. The nurse, I think Leanne, was so kind and thorough. 

I was loathe to go in when I know things are so hectic for them with Covid, but even though they must be under a massive amount of stress and pressure, they took care of me and my minute injuries, while still smiling. I am ever grateful to the amazing NHS staff that we are so lucky to have in this country. Thank you ❤️

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Responses

Response from Kirsty Meikle, Lead Nurse, Emergency Department/Minor Injuries Unit, Forth Valley 2 years ago
Kirsty Meikle
Lead Nurse, Emergency Department/Minor Injuries Unit,
Forth Valley

Submitted on 19/01/2022 at 09:48
Published on Care Opinion at 09:48

Dear blueys95

Apologies for the delay in responding to your post. Thank you very much for taking the time to post such lovely feedback for our Minor Injuries team.

I am sorry to hear that you suffered a fall, I hope you are recovering well.

I am delighted to hear that you were treated quickly and kindly by one of our fantastic Emergency Nurse Practitioners. I will ensure this feedback is shared with her and the team in Minor Injuries. Positive feedback such as this is very much appreciated, particularly during these challenging times.

Thank you again and best wishes.

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