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"Great practice. Thank you for everything ."

About: Moat House Surgery

I can't thank the doctor who saw my son yesterday evening enough (I'm sorry I forgot his name).I called the surgery at 6.05pm and was told to take my son straight to the surgery to see a doctor. They didn't rush me out of the door once the surgery was meant to shut, we saw 2 doctors and they took the time to call the hospital to see if we needed an ambulance. We were told to take my son straight to Brighton hospital, he had emergency surgery at 11.05pm, if it wasn't for the doctor at the moat house it may have been a lot worse. My son was very anxious and has ASD and the Doctor was fantastic with my son. Thank you so much to the 2 doctors and the lovely receptionist for taking the time to care for my son, we are so lucky to have amazing NhS staff.

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Responses

Response from Moat House Surgery 2 years ago
Moat House Surgery
Submitted on 27/10/2021 at 15:43
Published on nhs.uk at 15:49


Thank you so much for taking the time to give us such positive feedback about you and your son's experience at the surgery yesterday. I have passed your kind comments on to the staff involved with your son's care, and I hope he is starting to feel better.

Many thanks.

Sally Edey, Practice Manager

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