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A & E staff go above and beyond

Posted By pjmorrison

"A & E staff go above and beyond"

About: University Hospital Wishaw / Emergency Department

(as the patient),

I was very grateful to the nurses that attended to me in A&E; Carrie, Michelle and Karen, and also the physio Alan. They are working under extreme pressures and they went above and beyond for me. Thank you!

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 01/11/2021 at 14:49
Published on Care Opinion at 14:49

picture of Lesley Mallon

Dear pjmorrison

Many thanks for taking the time to recognise the professionalism of my colleagues in the Emergency Department at University Hospital Wishaw.

It will be my pleasure to share your positive feedback and kind words with the staff you have mentioned. I know they will be truly grateful that you have taken the time to compliment the care and treatment they provided to you.

I hope you are now recovering well at home.

Lesley

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Response from Julie Coyle, Senior Nurse - Emergency Care, University Hospital Wishaw, NHS Lanarkshire 2 years ago
Julie Coyle
Senior Nurse - Emergency Care, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 03/11/2021 at 18:43
Published on Care Opinion at 18:43

Dear pjmorrison,

Thank you for taking the time to provide some feedback about your recent experience within our Emergency Department. I am pleased that you were well looked after by our team and I will be delighted to share your feedback with them.

I hope you are recovering well.

Kind regards,

Julie.

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