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Care Opinion

General Review

Story from nhs.uk

"General Review"

About: Beacon Medical Group

I have experienced heart & lung that coincided with the Covid 19 pandemic. The Hospital managed to perform my heart by-pass during the height of the pandemic. The GP follow up with blood tests and other scans and test have continued to a degree that I find perfectly satisfactory. Most of the contact with the GP is done on-line using modern IT techniques. Actual in-person visits are made for blood test and vaccinations. I am confident that should it be necessary for face to face consultation then that will happen

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Responses

Response from Beacon Medical Group 2 years ago
Beacon Medical Group

Submitted on 26/10/2021 at 15:01
Published on nhs.uk on 27/10/2021 at 08:58

Thank you for taking the time to provide Beacon Medical Group with your feedback. We appreciate you doing this.

We are pleased to learn that you that you were given the appropriate treatment from your clinician and the subsequent follow up care after your operation and hope that you have made a quick recovery.

It’s good to know that you have used our online services and if our patients can submit an eConsult which is available 24 hours a day, 7 days a week and can be used at your own convenience, the doctors can make sure that they receive the right care, saving appointments for those that need them when they are deemed necessary for face to face. If our patients can use eConsult it means that they free up the telephone line those patients who are not able to use the internet. Patient can give the doctors all information that they need to decide on the right care for them.

Thank you

Beacon Medical Group

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