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Welcoming and approachable staff

Posted By Dondn48

"Welcoming and approachable staff"

About: General Surgery / Ward 31

(as a relative),

We as a family would like to thank the staff of Ward 31 Altnagelvin for the excellent care and support provided to our mother for the last 3 weeks. The standard of care and attention was second to none. Communication between staff and family was excellent and our mothers needs were well catered for and more. Friendly, helpful, welcoming and approchable staff at all times.  We will be forever grateful.

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Responses

Response from Vi Gray, Professional Nursing Support , PCOP, Western Health & Social Care Trust 2 years ago
Vi Gray
Professional Nursing Support , PCOP,
Western Health & Social Care Trust

encourage people to share their experiences of health and social care, what matters to you, what you particularly liked or disliked so that we can share with the relevant department, and staff .

Submitted on 01/11/2021 at 16:52
Published on Care Opinion at 16:52

picture of Vi Gray

Hello Dondn48

Thank you for the feedback and your experience where your mother received treatment in Ward 31. This was shared with the Ward Manager and staff who have asked me to pass on their gratitude. I hope your mother contines to make good progress.

Best wishes

Vi Gray

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