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Friendly and supportive staff

Story from nhs.uk

"Friendly and supportive staff"

About: St Mary's NHS Treatment Centre (Portsmouth)

I went for an X ray and the woman who did the appointment was very warm and friendly, and seemed genuinely interested in my care. She dispelled anxiety I had, and as a result I felt very positive and supported leaving an appointment I had been anxious about. This really reassured me that the practice are invested in my care.

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Responses

Response from St Mary's NHS Treatment Centre (Portsmouth) 2 years ago
St Mary's NHS Treatment Centre (Portsmouth)

Submitted on 25/10/2021 at 10:12
Published on nhs.uk at 13:15

Thank you for taking the time to leave feedback on your recent experience with us.

At Practice Plus Group Surgical Centre, St Mary’s Portsmouth we aim to provide efficient high quality patient focused care and recognise the importance of ensuring a seamless and smooth process from start to finish so it was lovely to hear that we have succeeded in that aim. I will ensure your very kind comments are passed on to the team.

Kind regards

Sharon Spencer

PA to the Hospital Director

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