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"Appalling hospital ward Mulberry "

I was on Mulberry ward, most of the staff are unapproachable, rude, and are uninterested.

Only a small handful are nice and have some interest. Complained about the staff in my review where the ward manager was present and they didn’t batter an eyelid about what I was saying.

This isn’t the way to treat people who are vulnerable through no fault of their own.

I’m coming out no better than I went in, the staff need more empathy and compassion instead of judging the patients 😡

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Responses

Response from Farnham Road Hospital 2 years ago
Farnham Road Hospital
Submitted on 20/10/2021 at 09:34
Published on nhs.uk on 21/10/2021 at 12:38


Thank you for your feedback. We are really concerned to hear about this. Please contact our Patient Advice and Liaison Service (PALS) who can look into this further for you: rxx.palsandcomplaintssabp@nhs.net / 01372 216202.

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