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Care Opinion

Care in the ED

Story from nhs.uk

"Care in the ED "

About: Northern General Hospital

I went to a&e this evening due to a suspected broken ankle.

Hospitals can be chaotic, frantic and care can seem abrupt and impersonal. I found all of the above irrelevant tonight.

Despite how busy the department was, I felt well cared for and helped. The advice I received was incredibly helpful and despite such a minor issue, I felt looked after.

I want to thank all of the staff working on the 19th of October (2021) for working so hard. You do the NHS proud and I can't wait to join you in the future.

Stay safe

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Responses

Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 2 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 28/10/2021 at 09:05
Published on Care Opinion at 09:05

Thank you for your kind words and for sharing your experience with others. It is always a pleasure to receive comments of appreciation for our staff who find such kinds words to be motivating.

I note from your post that you will be coming a member of our staff in the future and wish you well with your career in what I am sure will be a very rewarding and proud experience.

Best wishes and kind regards

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