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"Implant removal"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

After having my contraceptive implant fitted almost a year ago, my periods became more frequent and lasted for around three weeks and in the fourth week I had constant spotting, so I wanted the implant removed. Having called in September and being told it would be an 18 week wait to see a doctor with no guarantee that they would agree to take it out I was very apprehensive.

When I arrived at the clinic, I  felt I wasn’t greated with compassion and care by the receptionists instead, I was met with blunt responses. I was sat in a waiting room, unable to use the toilet, whilst they were whispering behind a desk. However, when the doctor arrived to collect me, he was polite and chatty and made me feel at ease. The nurse and doctor were kind and couldn’t have done much more to make the process any easier. My implant was stuck and took a while to remove but, the nurse was very caring, cleared my wound and checked if I was okay afterwards.

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Responses

Response from Suzie Sellberg, Clinical Practice Educator/Lead Nurse, Inclusion Sexual Health, Inclusion 2 years ago
Suzie Sellberg
Clinical Practice Educator/Lead Nurse, Inclusion Sexual Health,
Inclusion

Band 7 Sexual Health Lead Nurse

Submitted on 25/10/2021 at 13:20
Published on Care Opinion at 13:20


I am so sorry to hear that you are disappointed with some aspects of your care. I am pleased you were able to be seen ahead of the time you were quoted in September, and am happy your implant was able to be removed. I trust you are feeling better now that is it out. Please call me if you would like to discuss anything further. I am available on 0300 124 5022 on Mondays, Tuesdays, Thursdays and Fridays.

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