This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Trolley beds in A&E are to small for a 6FT man"

About: Daisy Hill Hospital / Emergency Department Northern Ireland Ambulance Service / Emergency ambulance response

(as a service user),

I was admitted to A&E via ambulance. The paramedics were a great team and worked well together. The staff in A&E took good care of me but the

trolley beds are too small for a 6ft man. The male nurse got me hospital bed

which was a lot more comfortable.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Amanda Sweetlove, NIAS, Northern Ireland Ambulance Service last month
Amanda Sweetlove
NIAS,
Northern Ireland Ambulance Service

Service User feedback

Submitted on 26/10/2021 at 18:54
Published on Care Opinion at 18:54


picture of Amanda Sweetlove

Dear flutenx77

Thank you so much for you very kind compliments towards our staff and service following your recent emergency.

Our staff work diligently, very often during difficult and traumatic circumstances. It is a huge boost to morale to hear positive feedback when you have performed well and your clinical and personal skills have been applauded.

I would very much like to share your comments with the crew who attended to you however would need a few extra details. If you would be prepared to discuss this further please contact me on amanda.sweetlove@nias.hscni.net

I hope you are feeling much better and enjoy a full and speedy recovery.

Kind regards

Amanda

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, SHSCT 4 weeks ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
SHSCT
Submitted on 03/11/2021 at 15:01
Published on Care Opinion at 15:01


picture of Christine Armstrong

Dear flutenx77 - thank you for sharing these comments with us, we will share them with the relevant staff for their consideration

I hope you are feeling better

Best wishes

Christine Armstrong

Care Opinion Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Paul Smyth, Acting Head of Service Emergency Departments & Medicine, Acute & Emergency Medicine, Southern Health & Social Care Trust 3 weeks ago
Paul Smyth
Acting Head of Service Emergency Departments & Medicine, Acute & Emergency Medicine,
Southern Health & Social Care Trust
Submitted on 08/11/2021 at 20:44
Published on Care Opinion at 20:44


Dear flutenx77 - further to the response above I wanted to post a response as well.

The trolleys are standard size and although they accommodate someone over 6 feet, a hospital bed would be much more comfortable as the emergency department trolleys are not designed for an individual to be lying on them for long periods. I am glad to read that the nurse got a hospital bed for you

I hope you are recovering

Best wishes

Paul Smyth

Head of Service for ED

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k