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Just want to sing the praises

Posted By enirehtac

"Just want to sing the praises"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Admissions Unit 1 (Emergency Medical) Victoria Hospital / Admissions Unit 2 (Emergency Surgical)

(as the patient),

Just want to sing the praises of all the staff involved in my care from Accident & Emergency through Admissions 1 and Admissions 2.  I could not fault the care despite how busy the staff were.  I would like to make a special mention of Staff Nurse Miranda who went above and beyond and sure helped lift all the patients spirits in Admissions 2.

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Responses

Response from Pauline Hope, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 2 years ago
Pauline Hope
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife

Submitted on 20/10/2021 at 06:57
Published on Care Opinion at 06:57

Dear enirehtac

Thank you for taking the time to feedback your story on care opinion. I will ensure the staff are informed, especially Miranda. They will be delighted to hear that you are singing their praises and lifted the patients spirits. Though they were busy they will be reassured that you could not fault the care you were given.

I wish you a good recovery.

Pauline

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Response from Stephanie Doolan, Senior Charge Nurse, Ward 23 Cardiology, NHS Fife 2 years ago
Stephanie Doolan
Senior Charge Nurse, Ward 23 Cardiology,
NHS Fife

Submitted on 20/10/2021 at 09:07
Published on Care Opinion at 09:07

Dear enirehtac.

Thank you for taking the time to post your feedback onto care opinion. Your feedback has been very greatly received. I will ensure this is passed on to the nursing staff in Admissions Unit One who will be delighted with your positive feedback regarding your stay in AU1.

I wish you a speedy recovery at home.

Stay Safe.

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Response from Jamie Doyle, Head of Nursing - Acute Services Division (Corporate), Acute Services Division, NHS Fife 2 years ago
Jamie Doyle
Head of Nursing - Acute Services Division (Corporate), Acute Services Division,
NHS Fife

Submitted on 20/10/2021 at 09:10
Published on Care Opinion at 09:10

Dear enirehtac

Thank you for taking the time to leave us feedback. We really appreciate your kind words and am happy to read that your experience was positive. Myself and the team do hope you are recovering well and wish you well.

Take care and stay safe

Jamie

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Response from NHS Fife 2 years ago
NHS Fife

Submitted on 20/10/2021 at 15:34
Published on Care Opinion at 15:34

Dear Enirehtac

Thank you for taking the time to give this lovely feedback. I am glad you had a positive experience during your time in hospital. I will be sure to pass this on to all of our staff. Take Care.

Shelley Kennedy

Charge Nurse

Admissions unit 2

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