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Hernia surgery

Posted By phoenixzj58

"Hernia surgery"

About: Royal Cornwall Hospital (Treliske) / General surgery

(as the patient),

I would like to say a great big thank you to RCHT TRELISKE. I returned home today after hernia surgery. Everyone I dealt with was truly a shining example of kindness, professionalism, care and courtesy. From all on emergency surgery ward, Pendennis ward, accident and emergency, and to your surgical specialists. I can only say what a fantastic team. We even managed to fit in a bit of humour. Brilliant. You deserve twice the pay packet. All this during a pandemic. You all have my total respect. Thanks again.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 2 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 27/10/2021 at 15:27
Published on Care Opinion at 15:27

picture of Jess Saunders

Dear Phoenixzj58,

Thank you for taking the time to share your story with us, please accept my apologies for the delay in responding to you on here. I was so pleased to see that the staff you encountered were professional, kind, caring and they even managed to fit in some humour!

I am responding to you as a member of the Patient and Family Experience team here at the Trust but I will make sure all the teams mentioned in your story receive your feedback. I'm sure they will be delighted to learn of your experience!

Thank you again for taking the time to get in touch.

Best wishes,

Jess

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