We cannot rely on the service, called at 2am as my son is ill, get through to someone who performs a tick box exercise before telling me I need a callback from a GP (this is obvious and the reason I called), 10 hours later and no call back... This is why A&E is overwhelmed with patients that don't need to be there.
"No wonder A&E is so busy. "
About: Practice Plus Practice Plus Reading RG1 8BW
Posted via nhs.uk
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