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"Quick and helpful response "

About: Thornbury Health Centre - Burney

The out of hours call back service was quick and efficient. Within an hour if contacting 111 I had been phoned back, completed a phone consultation and the helpful nurse had identified a pharmacy nearby, that was still open, to send a prescription too.

This meant I began a course of antibiotics quickly and the next morning my symptoms have begun to reduce.

I have always had quick, kind and efficient help from this practice despite the financial, staffing, political and pandemic pressures they are working under.

Thank you.

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Responses

Response from Thornbury Health Centre - Burney 2 years ago
Thornbury Health Centre - Burney
Submitted on 24/11/2021 at 13:26
Published on nhs.uk on 25/11/2021 at 09:00


Thank you for your kind feedback , it is very much appreciated I will ensure shared with all the team involved with the delivery of our day to day service.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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