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Made to feel at ease

Story from nhs.uk

"Made to feel at ease"

About: The Dekeyser Group Practice

Went for a smear test after irregular bleeding amongst other symptoms (hadn’t been for one in 8 years) and was made to feel completely at ease. The whole process was explained in great detail from taking the sample to getting the results and all the possible outcomes that may arise and I was not made to feel any kind of guilt for not attending a smear test sooner. The nurse was extremely friendly and comforting and made my experience very pleasant despite the concerning nature of the appointment.

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Responses

Response from The Dekeyser Group Practice 2 years ago
The Dekeyser Group Practice

Submitted on 25/10/2021 at 12:11
Published on nhs.uk at 13:33

What lovely feedback, thank you it's very much appreciated and thank you for taking the time to leave your comments. I am delighted to hear that our nurse was friendly and put you at ease especially after it had been 8 years since your last smear.

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