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Excellent treatment and care.

Story from nhs.uk

"Excellent treatment and care. "

About: Solihull Hospital

I was admitted for elective surgery followed by a two day stay before discharge. From the moment I arrived to the time of of my discharge I was treated with the utmost consideration and friendliness by all the staff that cared for me. It made an enormous difference to what was an anxious time for me My subsequent follow up visit as an outpatient was equally friendly, efficient and compassionate. I would like to say thank you to all the staff and think they deserve the highest praise for the work they do and how they go about it.

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Responses

Response from Solihull Hospital 2 years ago
Solihull Hospital

Submitted on 26/10/2021 at 15:36
Published on nhs.uk on 27/10/2021 at 09:07

Dear Fred

Thank you so much for taking the time to provide feedback about the Solihull Hospital Lode Lane, Birmingham. We are delighted to hear about the excellent care and treatment you received following a two day stay, and a follow up appointment in the Outpatient Department. Your kind words have been forwarded to senior staff to share with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Kind regards

Patient Experience Team

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