"Terrible practice"

This practice has a culture over many decades of not treating its patients as customers and more of a disturbance to their day.

Over the period of the last 24 months it has been impossible to see a doctor and even now they have a two week waiting list, which is something that they say so that you hopefully don't book an appointment. Wait times on the phone are always close to an hour and then you are told to call back at 08:00 to get an appointment on the day, if you can get through. It's about time ALL the staff in this practice realise it is the patients that ultimately pay their wages.

To be told that you can't see a doctor this afternoon because they are all in a meeting; quite frankly is not on! The practice rating in a local newspaper is totally justified.