"Thank you for the great service "

On Monday afternoon I started with symptoms of tonsillitis. I’ve had it before and can get quite ill quickly when it comes on. I contacted the surgery by phone around 5:30pm and the receptionist asked me a few questions and suggested a nurse or doctor would be best to call me back. I received a phone call from a nurse within 15 minutes where she asked me symptoms and timescales - I had tried self care since the Thursday before and has gone downhill rapidly during that afternoon. She sent me a link to my mobile to send symptoms and a picture back to them. This was then triaged by a doctor and I was prescribed penicillin which was available to collect from the pharmacy opposite in less than an hour! I found everyone helpful and understanding and wanted to review here to say what a fantastic service being able to send an image and discuss this over the the phone! Thank you Danebridge team - really efficient and friendly.