"My needs were not taken onboard at Royal a&e"

I attended the royal a&e recently as advised by my GP due to a suspected kidney infection. I have a skin condition that means I have severe ulceration of the skin and these can be brought on by long periods of sitting and having multiple already are very painful. 

I was referred to urgent care and informed them of this situation when they phoned, they said there was nothing they could do but to inform the triage nurse when I arrived. I arrived at urgent care shortly after 4pm, I explained to the triage nurse the situation however they weren't very sympathetic to it and I was told sitting in the waiting room was the only option (I wasn’t asking or expecting to be seen quicker just perhaps a trolley or softer seat so I could take some pressure off my skin). 

I was surprised when I was moved to zone B which was yet again another sitting area. I explained my situation again in their triage area but again it was just dismissed. I seen a doctor and became really upset when they said I would need to be admitted due to the fact I knew I couldn’t continue to physically sit any longer. They told me around half past 8 they’d try and find a trolley so I could lie down, I spend all this time with no pain relief as I wasn’t allowed to take my usual medication and nothing was written up. 

Eventually at 10pm I got a trolley but only because they wanted to change a suprapubic catheter. I was then allowed to wait on this trolley until I got a bed around midnight. Having to sit for the prolonged period resulted in two new necrotic ulcers by the time I was going to the ward. I just feel that my needs were not taken onboard by anyone in the department.