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"Brilliant care"

About: Heartlands Hospital

I recently had surgery and spent time on ward 4 where the staff, all though very busy, made me feel safe an well informed. Everyone I came in contact with from my time at the hospital were helpful and kind. I was quite worried about having surgery but they made my stay far less stressful with their professional and cheerful manner.

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Responses

Response from Naomi Hill, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust 2 years ago
Naomi Hill
Patient Experience Manager,
University Hospitals Birmingham NHS Foundation Trust
Submitted on 13/10/2021 at 12:40
Published on Care Opinion at 12:40


Thank you for taking the time to post your comments regarding the care and treatment you received at Good Hope Hospital. I am extremely glad, that although you were worried, that staff were able to provide you with the necessary reassurance. I am sure they will be more than happy to receive your lovely comments.

Kind regards

Patient Experience Team

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