This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

The staff were absolutely brilliant

Posted By irregularityxj88

"The staff were absolutely brilliant"

About: Royal Cornwall Hospital (Treliske) / Gastroenterology

(as a service user),

I visited the Royal Cornwall Hospital for elective treatment. I ended up staying for 2 weeks which was longer than I expected but I was also prepared for. I felt my whole experience was very positive from start to finish. I was admitted to the GLUE (gastroenterology and Liver Unit) ward and all the staff were absolutely brilliant. Really cannot thank everyone who helped me enough. All the staff including Doctors, Nurses, AHPs, HCAs, Catering and Domestic staff were all so good and really made the experience a nice one. I would recommend the Trust for treatment for my friends and family. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Fletcher, Clinical Pathway Navigator, Clinical Oncology, Royal Cornwall Hospitals NHS Trust 2 years ago
Laura Fletcher
Clinical Pathway Navigator, Clinical Oncology,
Royal Cornwall Hospitals NHS Trust

Submitted on 18/10/2021 at 12:44
Published on Care Opinion at 12:44

picture of Laura Fletcher

Dear irregularityxj88

Please accept my apologies for the delay in responding to your feedback - as you can imagine we have been extremely busy.

Thank you so much for your kind comments regarding your recent stay on our Gastroenterology and Liver Unit; I hope that you are recovering well. I will pass on your feedback to the team over at GLU and ensure that they receive this for you. I am so glad that you have had such a positive experience and grateful that you have taken the time to leave your feedback.

Kindest regards

Laura Fletcher

Patient Experience Administrator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k