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"Shambles"

About: Worcestershire Royal Hospital

Ages to triage.

Longer for bloods and ecg

Repeat bloods due to tech error and doc not requesting correct tests

No information - had to go to Majors and ask myself - twice

Ten hours no pain relief or account of pain sitting on cold metal seats

Blocked toilets

No social distancing and several without masks

Didn’t feel safe at all

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Responses

Response from Worcestershire Royal Hospital 2 years ago
Worcestershire Royal Hospital
Submitted on 18/10/2021 at 11:52
Published on nhs.uk at 14:19


Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. I’m very sorry to hear about your experience; we will share your comments with the responsible management team for this service. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 57757.

Regards,

Patient Experience Team

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