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"Doctors couldn't have been nicer"

About: Craigavon Area Hospital / 1 North Cardiology Northern Ireland Ambulance Service

(as a service user),

My experience overall was positive. The doctors couldn't have been nicer, the cardiologist was super. The ambulance team were amazing. Communication was outstanding, all my questions were answered promptly I feel the hospital is a very safe space.

I'm happy and content with my story.

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Responses

Response from Amanda Sweetlove, NIAS, Northern Ireland Ambulance Service 2 years ago
Amanda Sweetlove
NIAS,
Northern Ireland Ambulance Service

Service User feedback

Submitted on 05/10/2021 at 15:26
Published on Care Opinion at 15:26


picture of Amanda Sweetlove

Dear victorfs37

Thank you so much for such positive feedback.

NIAS very much appreciates the time you have taken to provide us with these encouraging comments. To be called 'amazing' is high praise indeed and your comments are morale boosting words that I would like to share with the team who treated and transported you.

To share your comments I would need a few extra details about the actual event. If you would be prepared to disccuss this, please contact me on amanda.sweetlove@nias.hscni.net

I hope you are feeling much better.

Take care and stay safe.

Amanda

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Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust
Submitted on 13/10/2021 at 10:53
Published on Care Opinion at 10:53


picture of Christine Armstrong

Dear victorfs37 - thank you so much for providing this feedback, it is lovely to read your kind words about the staff and I know that they will really appreciate them very much

I hope you are feeling better

Best wishes

Christine Armstrong

CareOpinion Facilitator

SHSCT

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