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I haven't heard from my health visitor

Posted By aquariusjy89

"I haven't heard from my health visitor"

About: Bromley Healthcare / Bexley 0 to 19 Children’s Public Health Service

(as a service user),

I haven't heard from my health visitor since March. I have tried calling and emailing but to no avail. Last time I called I was told my information hadn't been transferred to the new system yet, which means I am still left without a health visitor. I have asked to be signposted to some support but have had no response. I am desperate for help but can't find any.  

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Responses

Response from Sharon Cranfield, Patient Experience Lead, Safer Care Team, Bromley Healthcare 2 years ago
Sharon Cranfield
Patient Experience Lead, Safer Care Team,
Bromley Healthcare

Submitted on 24/09/2021 at 15:15
Published on Care Opinion at 15:15

Dear Aquariusjy89

Thank you for taking the time to provide feedback of the Bexley 0-19 service. I am sorry to hear you have had problems contacting the service.

I would be grateful if you would email me at bromh.feedback@nhs.net or telephone me on 0208 315 8791, to provide further details and I will look into this for you.

Kind regards

Sharon

Sharon Cranfield, Patient Experience Lead, Bromley Healthcare

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