I had a sever abscess in my mouth and was in incredible pain. After unsuccessful attempts with NHS24 the pain was unbearable so I decided to make my way up to A& E. even though it was about 4am I was seen immediately and triaged by nurse Lynda. She was absolutely amazing, she listened to me and reassured me in my panicked state that everything was going to be ok. I could tell I was in expert hands and she guided me through everything so professionally. I felt completely safe for the first time in a medical environment and I can’t thank her enough for sorting me out so quickly. I Later saw the doctor and she was equally lovely, so kind and compassionate and so professional. I really felt in safe hands and I was treated so well. We are so lucky to have our NHS and Nurse Lynda made me feel ever luckier, as I’m sure she does with all her patients. Thank you!
"A&E care."
About: NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF
Posted by Tcall (as ),
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Update posted by Tcall (the patient) 2 years ago