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"Gp and Paediatric care"

About: Forth Valley Royal Hospital / Children's Ward General practices in Forth Valley Stirling Care Village / Minor injuries unit

(as a service user),

While gp practices are often getting a hard time recently I want to praise the excellent service yesterday. My child was unwell and a friendly receptionist Wendy arranged promptly for an appointment with Nurse Practitioners Lynsey and Sheila to review him that day. They spent over an hour with him and after getting further advice from the hospital we were promptly seen by the children’s ward. We received prompt and fantastic attention from Emma leaving feeling reassured and also better! Thanks Park Terrace and the Paediatric ward.  

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Responses

Response from Gail Bell, Deputy Head of Midwifery, Women and Children, NHS Forth Valley 2 years ago
Gail Bell
Deputy Head of Midwifery, Women and Children,
NHS Forth Valley
Submitted on 29/09/2021 at 09:09
Published on Care Opinion at 09:09


Dear Pink76

Thank you for your lovely feedback, especially at such a worrying time with your wee boy.

It is great to hear that everyone made your little boys’ journey a good one and helped reassure you as parents. I hope he is keeping much better.

I will share with Emma and the Paediatric ward team, it will make their day! I am sure the Park Terrace team will also be pleased.

I hope your little boy continues to have a speedy recovery.

With kindest regards

Gail

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