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Care Opinion

Care of elderly, vulnerable people

Posted By Suszm86

"Care of elderly, vulnerable people"

About: Lockhart Hospital

(as a relative),

My elderly mother was in the Lockhart suite for a week, for alleged rehab after a severe infection. A dementia patient who had a 17 minute seizure was deemed fit to be released home the following day. After the seizure I was told she’d be in for at least another few days, but the following day the doctor deemed her fit to go home - I’d like to hear this doctors thoughts if that happened to their own elderly mother.

I was told to come and collect her ASAP as they needed the bed. I’m horrified at this decision, she couldn’t even walk more than 3 steps without near collapsing. They also tried to release her wearing nothing but a hospital gown as they’d lost her clothes…..and just expected us to take her out as she was and forget about her clothes. Absolute disgraceful and downright shocking treatment of elderly vulnerable people, I'm worried, very worried

Environment

Environment


Staff skills

Staff skills


Staff attitude

Staff attitude


Daily living support

Daily living support


Treatment

Treatment


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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 28/09/2021 at 11:08
Published on Care Opinion at 11:35

picture of Lesley Mallon

Dear Suszm86

I am very sorry to hear about your mum's recent experience at Lockhart Unit. This is clearly not the standard of care and treatment that we aspire to and I would offer my sincere apologies for the upset this has caused to your family.

It would be helpful if you could contact my Patient Affairs colleagues so that we can understand the issues in more detail, so that your feedback can be used with staff to review practice to avoid this happening in the future.

You can contact them by emailing PatientAffairs.Hairmyres@lanarkshire.scot.nhs.uk. Please quote care opinion 877560 in your communication.

Kind regards

Lesley

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