I fell on Friday night 10/9/21 dislocating my ankle and fracturing my leg. After initially waiting 3hours for ambulance support I received excellent care from Sheona and Nikki who escorted me to hospital.
Thank you so much to you both, you were amazing. On arriving at hospital I received further excellent care from the A&E Dr Debbie who explained everything really clearly offering reassurance the whole way. She was supported by Jenna and Micha the staff nurses who were both fantastic. From here everyone has been brilliant, radiographers, porters, physio’s, Dr’s, The Theatre team, and every single member of staff on ward 33, you were all so lovely, nothing was to much trouble, you showed kindness and compassion throughout despite knowing how busy I know you all are. Special thanks also to Taylor the student nurse on ward 33, you were fab.My care has been excellent, the only disappointing area of my experience was the wait for the ambulance, I say this not as a complaint but in support of the ambulance service for more resource. I was on a street for 3 hours in extreme pain, I know nobody wants that, it was traumatic and I urge anyone who doesn’t truly need an ambulance please do not call one to allow them to get to those most in need.Thank you all for your care, you were all fantastic. Xxx
"Care in Ambulance, A&E and Ward 33 VHK, Fife."
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB Victoria Hospital / Accident & Emergency Victoria Hospital Accident & Emergency KY2 5AH Victoria Hospital / Trauma & orthopaedics Victoria Hospital Trauma & orthopaedics KY2 5AH
Posted by cheetahze43 (as ),
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